This is a demonstration page. Figures on this page are simulated.
Route latency, jitter, packet loss and load are generated in a sandbox — /api/metrics/ returns them with status: sandbox in production. They do not reflect actual network performance. Uptime figures are contractual SLA targets, not measurements.
For real-time network status and incident reports, contact our NOC at +359 2 420 0300 or noc@sofia-connect.net.
Network Status — Demonstration
This page demonstrates what the Sofia Connect network status surface looks like across our 18 Points of Presence. All figures on this page are either contractual SLA targets or values generated in a sandbox — they do not reflect actual network performance.
IP Transit — contractual SLA target
99.99%
Monthly availability commitment for IP Transit. Not a measurement.
Simulated route health
Values below are generated in a sandbox. They do not reflect actual backbone performance.
Contractual service SLA targets
Uptime figures below are contractual SLA commitments read from src/lib/network-metrics.ts. They are not measurements.
IP Transit
99.99%
Ethernet / L2VPN
99.9%
DWDM Wavelengths
99.999%
Dark Fibre — Sofia metro
99.9%
NaaS Portal
99.95%
DNS Services
99.99%
Response and repair times are contractual engagement targets, not observed values.
SLA commitments
Contractual commitments per service class. Not a measurement of live performance.
IP Transit
99.99%
≤52 min/mo
15 min
4 hours
DWDM Wavelengths
99.999%
≤5 min/mo
15 min
2 hours
Ethernet / L2VPN
99.9%
≤43 min/mo
30 min
8 hours
Dark Fibre — Sofia metro
99.9%
≤43 min/mo
30 min
24 hours
The Dark Fibre SLA covers the in-service Sofia metro dark fibre only. Planned routes to Kalotina and to the Greek border are excluded until their in-service dates.
Reference latency figures
Reference values from our production DWDM corridor. Contractual/spec figures, not a live measurement.
Sofia → Frankfurt
~24.5 ms one-way
Sofia → Istanbul
~12 ms one-way
Contact the NOC for real network status
The Sofia Connect NOC is available 24/7 for real-time network status, incident reports and service-affecting events.